Amdesk – HelpDesk and Knowledge Base HTML template

How to Install Plugins

1. Download the latest .zip file from our website.
2. Log in to your WordPress Dashboard.
3. Go to Plugins → Add New.
4. Click Upload Plugin at the top.
5. Select the plugin’s ZIP file.
6. Click Install Now to complete the process.

How to Install Themes

1. Download the latest .zip file from our website.
2. If required, extract the ZIP file to ensure both the main theme and child theme are accessible.
3. Log in to your WordPress Dashboard.
4. Navigate to Appearance → Themes.
5. Click Add New, then Upload Theme.
6. Select the theme’s ZIP file.
7. Click Install Now to complete the installation.

License Warnings

If the theme or plugin prompts for a license, you can safely ignore it. We provide pre-activated products using valid keys purchased for your use.

Updating to a New Version

When updates are available, you can find the latest versions in My Account → Downloads. Membership customers can also download updates directly from the product pages.

Fixing “Destination Already Exists” Error

• Delete the current version of the theme/plugin from your site before installing the new version.
• Alternatively, install the Easy Theme and Plugin Upgrades plugin to handle updates smoothly without deleting first.

💡 We ensure you have all the tools and support needed for smooth installations and updates. For any installation or technical queries, please contact us via Live Chat